Delivery of Goods Performance

1. Delivery of Goods Performance

1.1) Delivery of the Goods shall be made to the address specified by the entrepreneur in its order.

1.2) CMN has the right at any time to sub-contract all or any of its obligations for the sale/delivery of the Goods to any other party as it may from time to time decide without giving notice of the same to the entrepreneur.

1.3) Any dates quoted for delivery of the Goods are approximate only and delays may occur. The time for delivery/performance shall not be of the essence, and CMN shall not be liable for any delay in delivery or performance how so ever caused

2. Delivery of Goods Schedule

2.1) Deliver Goods from HQ, Kelana Jaya Gallery, Kuching Shipping Warehouse and Kota Kinabalu Shipping Warehouse within  2-3 working days (Town/States area):

  • Selangor
  • Kuala Lumpur
  • Putrajaya
  • Kuching
  • Kota Kinabalu

2.2) Delivery Goods from HQ, Kelana Jaya Gallery, Kuching Shipping Warehouse and Kota Kinabalu Shipping Warehouse within 3-5 working days (States):  

  • Johor Bharu
  • Negeri Sembilan
  • Melaka
  • Perak
  • Perlis
  • Penang
  • Langkawi
  • Kelantan
  • Terengganu
  • Pahang
  • Labuan
  • Sandakan
  • Lahad Datu
  • Tawau
  • Sibu
  • Bintulu
  • Miri
  • Limbang
  • Lawas

2.3) Deliver Goods across states within 4-10 working days:

  • from HQ Kelana Jaya to Sabah and Sarawak
  • from Sabah to Sarawak
  • from Sarawak to Sabah

3. Online Pick up Goods

3.1) After confirmation of online order, parcel will be ready for pickup as per following schedule

  •  Place online order before 2:00 PM – Ready by next working day after by 2:00 PM
  •  Place online order after 2:00 PM –Ready in two working days

3.2) Please bring the printed order confirmation to present to Gallery (HQ Kelana Jaya/ KK Gallery).

3.3) If you wish to designate another person to pick-up your order, they must bring: A forwarded copy of your proof of purchase with your written consent, including the full name of the designated person that matches their government-issued photo ID.

3.4) If one or more of your ordered items is unavailable for Click and Collect, your order will be cancelled and you will receive a full refund for your entire order, including tax and any fees.